Night Auditor & Front Desk Manager on Duty

Westin Dulles; Herndon (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Westin Washington Dulles Airport in Herndon, VA seeks a Night Auditor to balance daily accounts and prepare management reports. This role ensures accuracy of charges, processes reservations, and acts as the on-duty hotel representative overnight.

Responsibilities include posting room charges, handling credit card transmittals, and delivering guest service with discretion, while maintaining safety protocols and operating the front desk during the night shift.

Qualifications

• High School Diploma and 2-3 years of relevant experience.
• Night audit and overnight shift experience preferred.
• Experience with Marriott Hotels is a plus.
• Equal Opportunity Employer; E-Verify.

Responsibilities

• Registers and processes guests promptly upon arrival and departure.
• Verifies all charges and posts daily room charges to ensure accounts are current.
• Maintains knowledge of services and facilities to assist guests.
• Completes all credit card transmittals and daily reports.
• Uses sales techniques to maximize occupancy and revenue.
• Operates the telephone system and handles reservations during the night shift.

Skills

Guest service

Balance accuracy

Reservations

Telephone operations

Sales techniques

Front desk operations

Safety procedures

Education

High School Diploma

Job description

The Westin Washington Dulles Airport in Herndon, VA seeks a Night Auditor to balance daily accounts and prepare management reports. This role ensures accuracy of charges, processes reservations, and acts as the on-duty hotel representative overnight.

Responsibilities include posting room charges, handling credit card transmittals, and delivering guest service with discretion, while maintaining safety protocols and operating the front desk during the night shift.