Night Auditor

Crestview Management, LLC; Washington (District of Columbia); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health and Dental insurance

Company paid life insurance

401(k) with company match

Free hotel rooms

Paid Time Off (PTO)

Job summary

A hospitality management company is seeking a dedicated Night Auditor to join their team in Washington, DC. The ideal candidate will ensure smooth hotel operations during overnight hours, balancing financial transactions and providing exceptional guest services. Strong customer service skills and attention to detail are essential, along with a passion for enhancing the guest experience. Competitive benefits include health insurance, PTO, and hotel discounts.

Qualifications

• Previous experience in guest services or front desk operations within a resort or hotel setting is preferred.
• Ability to engage positively with guests while maintaining professionalism.
• Proficient in phone systems and etiquette.

Responsibilities

• Balance financial transactions and maintain accurate financial records.
• Provide exceptional guest services during overnight hours.
• Ensure a welcoming environment for all guests.

Skills

Customer service skills

Attention to detail

Phone etiquette

Multilingual abilities

Job description

We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves balancing financial transactions, providing exceptional guest services, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong customer service skills and have a passion for the hospitality industry.

Requirements:

• Previous experience in guest services or front desk operations within a resort or hotel setting is preferred.
• Strong customer service skills with the ability to engage positively with guests.
• Proficiency in phone etiquette and handling phone systems effectively.
• Multilingual abilities are a plus, enhancing communication with diverse guests.
• Excellent attention to detail and organizational skills to manage financial records accurately.
• Ability to work independently during overnight shifts while maintaining a high level of professionalism in hospitality.
• A passion for providing outstanding guest relations and enhancing the overall guest experience.

We offer a competitive wage, Health and Dental insurance, company paid life insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.