Night Auditor: Front Desk & Guest Experience Lead

Valencia Group; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Valencia Group at Cotton Court in Lubbock, TX is seeking a Night Auditor to balance the day’s transactions and ensure the accuracy of financial records while providing excellent guest service during the overnight shift. The role includes greeting guests, handling reservations and inquiries, assisting with luggage, and supporting front desk operations in a fast-paced environment.

Strong communication, time management, teamwork, and attention to detail are essential, with reports to the Front

Qualifications

• High school diploma or equivalent required.
• Night audit or accounting experience preferred.
• Certification of TABC & Texas Food Handlers required.
• Strong communication and customer service skills.
• Ability to work overnight and in a team.

Responsibilities

• Balance the day’s transactions and ensure financial accuracy.
• Greet guests and provide courteous service during the night shift.
• Manage reservations, cancellations, and guest inquiries.
• Assist with luggage and provide directions as needed.
• Communicate with Front Office Manager and other departments.
• Train new night auditors as needed.

Skills

Strong verbal & written communication

Time management

Problem-solving

Teamwork

Attention to detail

Guest service orientation

Education

High school diploma or equivalent

Certification: TABC & Texas Food Handlers

Job description

Valencia Group at Cotton Court in Lubbock, TX is seeking a Night Auditor to balance the day’s transactions and ensure the accuracy of financial records while providing excellent guest service during the overnight shift. The role includes greeting guests, handling reservations and inquiries, assisting with luggage, and supporting front desk operations in a fast-paced environment.

Strong communication, time management, teamwork, and attention to detail are essential, with reports to the Front