Night Auditor — Front Desk & Guest Experience in Anchorage

Melrosehoteldc; Anchorage (AK); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Sheraton Anchorage Hotel & Spa is seeking a Front Desk Associate to greet guests, check them in/out, and ensure smooth reservations handling. You will manage charges, assist with daily transactions, and support guest needs with a friendly, professional demeanor.

This in-venue role requires flexibility for nights, weekends, and holidays, with the ability to work efficiently in a team-oriented environment and accurate cash handling.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Team player who delivers great guest experiences.
• Ability to communicate effectively verbally and in writing.
• Physical ability to sit at a desk for long hours and lift 10–25 pounds.

Responsibilities

• Greet guests and check them in/out professionally.
• Post charges accurately and promptly.
• Operate Front Office system for daily transactions.
• Manage cash handling and collect payments.
• Review reservations and block rooms; handle cancellations.

Skills

Guest services

Cash handling

Reservations system

Communication

Job description

Sheraton Anchorage Hotel & Spa is seeking a Front Desk Associate to greet guests, check them in/out, and ensure smooth reservations handling. You will manage charges, assist with daily transactions, and support guest needs with a friendly, professional demeanor.

This in-venue role requires flexibility for nights, weekends, and holidays, with the ability to work efficiently in a team-oriented environment and accurate cash handling.