Night Auditor: Elevate Guest Experience & Overnight Ops

Dutch Wonderland Inn; Lancaster (Lancaster County); Hybrid; USD 28,000 - 40,000; Part time

Job summary

Dutch Wonderland Inn is seeking a part-time Night Auditor to manage overnight front desk operations, assist guests, and balance daily revenue. The role requires attention to detail, strong customer service, and the ability to work the third shift.

The position includes handling reservations, payments, and nightly reporting in a fast-paced environment. Applicants should have a high school diploma or GED and at least 1 year of front desk or night audit experience.

Qualifications

• High school diploma or equivalent preferred.
• 1+ year Night Auditor/front desk experience preferred.

Responsibilities

• Greet and assist guests at the front desk in a warm, professional manner.
• Handle overnight guest requests and check-ins/outs.
• Answer phone calls and complete nightly shift reports with accuracy.
• Maintain a cash drawer and process payments using POS.
• Balance end-of-day cash and prepare daily reports for management.

Skills

Customer service

Cash handling

POS

Attention to detail

Education

High school diploma or GED

1+ year front desk/Night Auditor experience

Tools

POS systems

Microsoft Outlook

Excel

Word

Job description

Dutch Wonderland Inn is seeking a part-time Night Auditor to manage overnight front desk operations, assist guests, and balance daily revenue. The role requires attention to detail, strong customer service, and the ability to work the third shift.

The position includes handling reservations, payments, and nightly reporting in a fast-paced environment. Applicants should have a high school diploma or GED and at least 1 year of front desk or night audit experience.