Night Auditor — Elevate Guest Experience Overnight

Pyramid Global Hospitality; Bend (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Pyramid Global Hospitality is looking for a Night Auditor for their hotel in Bend, Oregon. You'll check in guests, ensure an exceptional customer experience, and promote special programs. This role requires overnight hours, attention to detail, and excellent communication skills.

The ideal candidate will engage with guests, build connections, and resolve any issues to ensure satisfaction. A high school diploma is required, along with the ability to work in a fast-paced environment.

Qualifications

• Ability to work overnight hours.
• Outgoing and engaging personality.
• Ability to work in a fast-paced setting.
• Must be available to work various shifts, including weekends and holidays.

Responsibilities

• Help guests discover their ‘Wanderlust’ experience.
• Provide exceptional customer service.
• Check guests in, ensuring proper credit is received.
• Resolve problems and ensure guest satisfaction.
• Promote and sell special hotel programs.

Skills

Customer service

Attention to detail

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is looking for a Night Auditor for their hotel in Bend, Oregon. You'll check in guests, ensure an exceptional customer experience, and promote special programs. This role requires overnight hours, attention to detail, and excellent communication skills.

The ideal candidate will engage with guests, build connections, and resolve any issues to ensure satisfaction. A high school diploma is required, along with the ability to work in a fast-paced environment.