Night Auditor: Elevate Guest Experience & Front Desk Lead

Lodging Dynamics

Anaheim (CA)

On-site

USD 25,000 - 30,000

Full time

11 hours ago
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Benefits offered by this job

Health benefits
401(k)
Paid time off
On-demand pay

Job summary

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor to greet guests, perform check-ins, and manage daily financial reconciliations. You will support front desk operations, handle invoices, and respond to guest inquiries to ensure a smooth, welcoming stay.

Ideal candidates have 2+ years in hospitality or customer service, strong math and communication skills, and the ability to learn hotel software quickly. This on-site role offers growth and comprehensive benefits.

Qualifications

  • 2+ years' experience in customer service or hospitality.
  • Excellent communication and math skills.
  • Able to learn computer functions and other on-the-job skills.
  • Good problem-solving skills.
  • Ability to multitask.
  • Strong written and verbal communication skills.

Responsibilities

  • Greet guests, check them in and provide information for a pleasant stay.
  • Process invoices, post checks to vendors and distribute employee checks.
  • Respond to guest complaints, requests and emergencies.
  • Reconcile all accounts in a timely manner.
  • Verify that all end-of-day work is completed by other departments.
  • Schedule wake-up calls and reservations for the following day.
  • Respond to guest inquiries and phone reservations.

Skills

Customer service
Math skills
Learning ability
Problem solving
Multitasking
Communication

Job description

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor to greet guests, perform check-ins, and manage daily financial reconciliations. You will support front desk operations, handle invoices, and respond to guest inquiries to ensure a smooth, welcoming stay.

Ideal candidates have 2+ years in hospitality or customer service, strong math and communication skills, and the ability to learn hotel software quickly. This on-site role offers growth and comprehensive benefits.

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