Night Auditor: Guest Experience & Revenue Specialist

STAR ISLAND MANAGEMENT CORP; Kissimmee (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Star Island Management Corp in Kissimmee, FL is seeking a Night Auditor to ensure accurate daily revenue reconciliation and a seamless guest arrival experience. You will greet guests, assign rooms, issue keys, handle front desk operations, and support night-end procedures with attention to detail.

The ideal candidate has guest service and cashier experience, fluent English, and strong communication skills. Proficiency in Word, Outlook, and Excel, with basic accounting knowledge, is a plus.

Qualifications

• High school diploma or GED.
• Previous guest services and cashier experience.
• Excellent written and oral communication skills.
• Fluent in English (written and spoken).
• Proficiency in Microsoft Word, Outlook, and Excel.
• Some accounting experience.

Responsibilities

• Greet guests and assign rooms, provide keys and directions.
• Assist guests with issues with empathy and guest satisfaction.
• Verify revenue documentation and make corrections as needed.
• Post tickets and reconcile settlements.
• Handle front desk operations and switchboard.
• Resolve guest complaints and reservations issues.
• Reconcile daily receipts across hotel revenue centers.

Skills

Guest service

Cash handling

Verbal & written communication

English fluency

Education

High school diploma or GED

Accounting basics

Tools

Microsoft Word

Outlook

Excel

Job description

Star Island Management Corp in Kissimmee, FL is seeking a Night Auditor to ensure accurate daily revenue reconciliation and a seamless guest arrival experience. You will greet guests, assign rooms, issue keys, handle front desk operations, and support night-end procedures with attention to detail.

The ideal candidate has guest service and cashier experience, fluent English, and strong communication skills. Proficiency in Word, Outlook, and Excel, with basic accounting knowledge, is a plus.