Night Auditor

Marriott Orlando Downtown; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Night Auditor to manage front desk operations during overnight shifts. This role involves registering guests, balancing transactions, and conducting security checks while ensuring high standards of service. Ideal candidates will have experience in a Marriott hotel, strong communication skills, and the ability to work independently. Join a dynamic team dedicated to providing exceptional guest experiences and enjoy a rewarding career in the hospitality sector.

Qualifications

• 1+ years of experience in a Full or Select Service Marriott Hotel.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Register guests and manage front desk operations during overnight shifts.
• Balance daily transactions and prepare necessary reports for audits.

Skills

Customer Service

Problem Solving

Communication

Cashiering

Education

High School Diploma

College Coursework

Tools

Windows OS

Spreadsheets

Word Processing

Job description

Job Summary

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (typically 11pm-7am). Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

• Approach all encounters with guests and associates in a friendly, service-oriented manner.
• Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
• Comply with hotel standards and regulations to ensure safe and efficient operations.
• Initiate and complete the End of Day process and run all necessary reports for audits.
• Balance daily work, maintain cashiering responsibilities, and operate the Front Office computer system.
• Fulfill all Front Office functions between 11:00 p.m. and 7:00 a.m., including handling guest requests and security checks.
• Follow safety, emergency procedures, and maintain proper record keeping.
• Ensure all policies and house rules are followed and assist in training new Night Auditors.
• Perform miscellaneous duties as required, including reports, communication, and coordination with other departments.

Job Requirements & Qualifications

• At least 1 year of experience in a Full or Select Service Marriott Hotel.
• High School diploma or equivalent; college coursework helpful.
• Previous supervisory experience preferred.
• Ability to work independently, problem-solve, and troubleshoot guest issues.
• Proficiency in Windows OS, spreadsheets, and word processing.
• Strong communication skills, ability to evaluate options quickly, and work under pressure.
• Ability to understand financial data, work in a self-managed environment, and maintain composure under pressure.