Night Auditor

Ahm Hotels; New Albany (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Night Auditor in a forward-thinking hospitality management group. This role involves preparing daily financial summaries, managing guest accounts, and ensuring a smooth operational flow for the hotel. With a focus on customer service, you'll greet guests, handle transactions, and maintain accurate financial records. Enjoy competitive pay, opportunities for growth, and a supportive team environment. If you're detail-oriented and thrive in a fast-paced setting, this position offers a chance to make a real impact within the hospitality industry.

Benefits

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Stays

Team Work Environment

Opportunities for Growth

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality or customer service preferred.

Responsibilities

• Greet and assist guests upon arrival, verifying reservations.
• Prepare daily financial reports and balance accounts.
• Respond to guest requests and maintain accurate records.

Skills

Customer Service

Cash Handling

Attention to Detail

Problem Solving

Education

High School Diploma or Equivalent

Job description

Job Summary

We are looking for a Night Auditor to prepare a summary of cash, check, and credit card activities reflecting the hotel’s daily financial totals. This person will post room charges and taxes to guest accounts, including any additional guest transactions. They will also maintain files and reset systems for next day operations/functions.

Schedule

Mon-Sun: Weekends are mandatory. Hours: 11pm-7am.

Benefits

• Competitive Pay
• Paid Time Off
• Employee Rate Discounts for Hotel Stays
• Team Work Environment
• Opportunities for Growth

Responsibilities

• Greet, assist, and register guests upon arrival into the computer system, verifying reservation information.
• Respond to guest needs, special requests, and complaints. Communicate all guest needs to the next shift.
• Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts.
• Print and file reservations for the next business day.
• Prepare daily reports as required by management.
• Check figures, postings, and documents for accuracy.
• Prepare End of Day procedures.
• Balance the day’s charges, making corrections as necessary.
• Input revenue, expenses, and allowances into the PC to generate daily reports.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
• Perform other duties as assigned by the General Manager and Assistant General Manager based on hotel needs.

Other

Regular attendance is essential. Employees with irregular attendance may face disciplinary action, including termination.

Employees may be required to work varying schedules and holidays based on hotel needs.

All employees must comply with hotel rules and regulations. Violations may result in disciplinary action, including termination.

Education Requirements

High school diploma or equivalent, or any combination of education and experience that provides the required skills and knowledge.

Work Environment/Physical Requirements

Indoor work with protection from weather; requires standing for long periods, walking, talking, seeing, hearing, reaching, bending, grasping, and holding. Repetitive motions of hands and wrists are involved. Must work night hours and lift up to 25 pounds.

Grooming

Maintain cleanliness and personal hygiene. Dress neatly and in a businesslike manner to project a professional image.

About Us

American Hospitality Management, Inc. (AHM) is a nationwide, award-winning hospitality management group servicing hotels, extended stays, and resorts. We foster a creative, collaborative environment and support each other as one big team.

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or other protected characteristics.