Night Auditor

Courtyard by Marriott - New Albany, OH; New Albany, Forest Drive (IN, NC); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to manage daily financial operations and guest services. In this role, you will be responsible for preparing financial summaries, posting transactions, and ensuring accuracy in guest accounts. This position offers a unique opportunity to work in a dynamic environment where teamwork and personal growth are encouraged. If you thrive in a fast-paced setting and have a passion for providing excellent guest service, this role could be a perfect fit for you.

Benefits

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Stays

Team Work Environment

Opportunities for Growth

Qualifications

• High school graduation or equivalent experience required.
• Experience in customer service or hospitality preferred.

Responsibilities

• Greet and register guests, verifying reservation information.
• Prepare daily financial reports and balance accounts.
• Assist with guest needs and special requests.

Skills

Guest Service Skills

Cash Handling

Attention to Detail

Problem-solving

Education

High School Diploma or Equivalent

Job description

Job Summary

We are looking for a Night Auditor to prepare a summary of cash, check, and credit card activities reflecting the hotel’s daily financial totals. This person will post room charges and taxes to guest accounts, including any additional guest transactions. They will also comply with and maintain files and reset systems for next day operations/functions.

Schedule

Mon-Sun: Weekends are mandatory: 11pm-7am

Benefits

• Competitive Pay
• Paid Time Off
• Employee Rate Discounts for Hotel Stays
• Team Work Environment
• Opportunities for Growth

Responsibilities

• Greet, assist, and register guests upon arrival into the computer system, verifying reservation information
• Respond to guest needs, special requests, and complaints. Communicate all guest needs to the next shift
• Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts
• Print and file reservations for the next business day
• Prepare daily reports as required by management
• Check figures, postings, and documents for accuracy
• Prepare End of Day procedures
• Balance the day’s charges, making corrections as necessary
• Input revenue, expenses, and allowances into the PC to generate daily reports
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations
• Perform other duties as assigned by the General Manager and Assistant General Manager based on hotel needs

Other

Regular attendance is essential. Employees with irregular attendance may face disciplinary action, including termination.

Employees may be required to work varying schedules and holidays based on hotel needs.

All employees must comply with hotel rules and regulations. Violations may result in disciplinary action, including termination.

Education Requirements

Any combination of education and experience equivalent to high school graduation or related training providing the required knowledge, skills, and abilities.

Work Environment/Physical Requirements

Indoor environment with protection from weather. Standing for long periods, walking, talking, seeing, hearing, reaching, bending, grasping, and repetitive motions of hands and wrists are required. Must work all night hours and lift up to 25 pounds.

Grooming

Maintain cleanliness and personal hygiene. Dress in a neat, businesslike manner to project the hotel’s image and provide excellent guest service.

About Us

American Hospitality Management, Inc. (AHM) is a nationwide, award-winning hospitality management group servicing hotels, extended stays, and resorts. We foster a creative, collaborative environment where team support and mutual assistance are valued.

We are an equal opportunity employer, committed to diversity and inclusion, and prohibit discrimination or harassment based on protected characteristics.