Night Auditor

Peachtree Group; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group in Louisville, KY is seeking a Night Auditor to conduct nightly audit tasks while delivering guest service at the front desk. You will balance duties, complete daily paperwork, and prepare shift reports while assisting guests with check-ins/check-outs and reservations.

Responsibilities include cash handling, express checkout folios, room status updates, and clear communication with Front Office management and other desk staff.

Qualifications

• Night auditor duties include balancing duties, daily paperwork, and shift reports.
• Greet, register, and assign rooms to guests; handle check-ins/outs and reservations.
• Maintain cash drawer accuracy and process guest payments.
• Provide guest service while coordinating with hotel departments.

Responsibilities

• Count cash and ensure cash drawer accuracy at start and end of shift.
• Prepare express checkout folios and maintain room status inventory.
• Communicate shift information to Front Office Manager and desk staff.
• Maintain lobby area and assist guests with hotel services and directions.

Job description

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.