Night Auditor

Peachtree Group Hospitality Management; Forney (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is hiring a Night Auditor to complete all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. The role includes assisting guests with check-ins/check-outs, processing reservations, and answering inquiries to maintain a high level of service during the overnight shift.

Responsibilities include cash drawer accuracy, maintaining lobby cleanliness, communicating shift details, and coordinating with other departments to

Qualifications

• Cash handling experience and attention to accuracy.
• Strong guest service orientation and communication skills.
• Experience working at a hotel front desk or similar environment.

Responsibilities

• Complete nightly audit functions and prepare audit reports.
• Assist guests with check-ins and check-outs during overnight shifts.
• Register guests, process reservations, and answer inquiries.
• Maintain room status inventory and update front desk logs.
• Coordinate with Front Office Manager and staff for a smooth shift.

Skills

Cash handling

Guest service

Front desk

Shift work

Job description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.