Night Auditor

Spearfish Canyon Lodge; Lead (SD); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Paid time off

Bonus based on performance

Signing bonus

Monthly Bonus Structure

Up to $500 sign on bonus

Job summary

Spearfish Canyon Lodge in Lead, SD is seeking a reliable Night Auditor to cover 11pm–7am and welcome guests with a warm, professional demeanor.

In this full-time role, you will handle guest inquiries about lodging, rentals, and dining at Latchstring Restaurant, while maintaining front desk areas and ensuring guest confidentiality and safety.

Weekly schedule includes weekend and holiday shifts with a monthly bonus structure and opportunities for signing bonus based on performance.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred (1 year).

Responsibilities

• Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one
• Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant
• Answering all incoming phone calls in a pleasant and efficient manner
• Maintain a friendly, inviting, and approachable demeanor.
• Must be reliable, organized, and detail orientated
• Strong communication and listening skills
• Ensures confidentiality, security and safety of hotel guests
• Willing to learn our systems for lodging and rentals
• Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms
• Maintain a high level of professional appearance and demeanor

Skills

Customer Service

Communication

Reliability

Education

High school or equivalent

Job description

Job Description

We are looking to add a reliable Night Auditor to represent Spearfish Canyon Lodge from 11pm – 7am and ensure that each guest has a pleasant stay with us!

Benefits

• Dental insurance
• Employee discounts
• Paid time off
• Bonus based on performance
• Signing bonus

Full Time Night Auditor

Responsibilities

• Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one
• Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant
• Answering all incoming phone calls in a pleasant and efficient manner
• Maintain a friendly, inviting, and approachable demeanor.
• Must be reliable, organized, and detail orientated
• Strong communication and listening skills
• Ensures confidentiality, security and safety of hotel guests
• Willing to learn our systems for lodging and rentals
• Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms
• Maintain a high level of professional appearance and demeanor

Salary

• $19 - $21 DOE

Job Type

• Full-time

Schedule

• 11pm – 7am
• Weekends required
• Holidays required

Benefits

• Monthly Bonus Structure
• Up to $500 sign on bonus

Qualifications

• High school or equivalent (Preferred)
• Customer Service: 1 year (Preferred)