Night Auditor

SupportFinity™; South Dakota; On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Sign on bonus up to $1000

Monthly bonus structure

Dental insurance

Employee discounts

Paid time off

Housing available if needed

Job summary

SupportFinity™ is looking for a reliable Night Auditor to join Spearfish Canyon Lodge. In this full-time role from 11pm to 7am, you will ensure each guest has a pleasant stay. Responsibilities include welcoming guests, answering inquiries, and maintaining a clean front desk area.

Ideal candidates will have customer service experience and strong communication skills. The position offers a competitive salary of $18 - $20 DOE, potential bonuses, and benefits like dental insurance and paid time off.

Qualifications

• 1 year of customer service experience preferred.
• Reliable, organized, and detail-oriented.

Responsibilities

• Welcome each guest and ensure a positive experience.
• Answer inquiries about location, lodging, and rentals.
• Maintain cleanliness of the Front Desk area.

Skills

Customer service

Strong communication skills

Organizational skills

Detail oriented

Education

High school or equivalent

Job description

Spearfish Canyon Lodge

Job Description

We are looking to add a reliable Night Auditor to represent Spearfish Canyon Lodge from 11pm – 7am and ensure that each guest has a pleasant stay with us!

Responsibilities

• Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one
• Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant
• Answering all incoming phone calls in a pleasant and efficient manner
• Maintain a friendly, inviting, and approachable demeanor.
• Must be reliable, organized, and detail orientated
• Strong communication and listening skills
• Ensures confidentiality, security and safety of hotel guests
• Willing to learn our systems for lodging and rentals
• Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms
• Maintain a high level of professional appearance and demeanor

Qualifications

• High school or equivalent (Preferred)
• Customer Service: 1 year (Preferred)

Compensation and Benefits

• Salary: $18 - $20 DOE
• Sign on bonus: Up to $1000
• Monthly Bonus Structure
• Bonus based on performance
• Dental insurance
• Employee discounts
• Paid time off
• Housing available, if needed.

Job Type & Schedule

• Full-time
• Schedule: 11pm – 7am, Weekends required, Holidays required.