Night Auditor - Part Time

The National Hotel; Miami Beach (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

The National Hotel in Miami Beach, FL seeks a Night Auditor for a part-time role focusing on nightly balance of hotel and F&B transactions. You will greet guests, register information, and ensure accurate posting of charges while supporting front office operations overnight.

The position requires prior front desk experience, strong communication skills, and the ability to work holidays and weekends. Knowledge of Opera or Micros is a plus, with Excel proficiency preferred for daily reporting.

Qualifications

• High school diploma or GED required.
• Experience at front desk in luxury hotel preferred.
• Knowledge of Opera and Micros is a plus.
• Strong communication and time management skills.
• Able to work holidays and weekends.

Responsibilities

• Audit hotel paperwork and balance daily transactions.
• Register guests and collect information for guest accounts.
• Post room charges and taxes to guest accounts; settle balances.
• Provide guests with local information and assist with needs.
• Maintain professional and courteous front office operations during night shift.

Skills

Front Desk Experience

Customer Service

Time Management

Communication Skills

Excel Proficiency

Opera/Micros Knowledge

Education

High School Diploma or GED

Tools

Opera

Micros

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor - Part Time

Director of Front Office Part Time Miami Beach, FL, US

2 days ago Requisition ID: 1019

The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records. The Night Auditor is directly responsible for the prompt and efficient balancing of the day's transactions of the entire hotel and F&B outlets, check-in, and check-out of guests and for meeting many other guests’ needs during their stay. Additionally, The Night Auditor is responsible for the smooth operation of the Front Office, hotel, and the staff during the overnight shift hours. The Night Auditor institutes and monitors service and/or product upgrades to maintain the company’s competitive edge.

ESSENTIAL DUTIES AND KEY RESPONSIBILITIES:

• Responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous, and enthusiastic manner while registering guest information and settling guest accounts for the hotel.
• Resolves or refers to Managements all guest concerns, complaints, or suggestions in a continuous effort to provide superior guest service.

General Duties:

• Audit hotel paperwork to ensure the day is balanced.
• Post room charges and taxes to guest accounts.
• Verifies all accounts posting and balances.
• Runs preliminary reports.
• Settle guest accounts with ability to make good business decision regarding discounts.
• Provide guests with information on local attractions.
• Provide information and explain I Prefer program.
• Maintain a good attendance record.

Daily Duties:

• Oversee daily operational issues.
• Processes no shows and close of day.
• Register arriving guests.
• Remains current on room rates, room availability and emergency procedures.
• Assists guests with luggage and amenities as needed.
• Ensures management is aware of guest special request or needs.
• Ensure guests’ profiles are properly noted in the Property Management System for action by the appropriate hotel department prior to check-in.

MINIMUM REQUIREMENTS & QUALIFICATIONS:

• Must have completed High School or GED Diploma
• Previous front desk experience, preferably in a luxury hotel.
• Accounting, Front Desk, Reservations, PBX, Bell Staff and Valet training or previous experience required.
• Knowledge of Opera and Micros is a plus.
• Ability to work effectively under time constraints and deadlines.
• Good communication skills, both verbal and written.
• Must have an operational knowledge of Excel.
• Service oriented.
• Must be able to work holidays and weekends.
• Ability to always project a professional manner.
• Ability to stay calm in difficult situations.