Night Auditor

Kolter Hospitality Group; Estero (FL); On-site; USD 20,000 - 28,000; Full time

Job summary

Kolter Hospitality is seeking a Night Auditor at Hyatt Place Coconut Point in Estero, FL to ensure accurate balancing of front desk and micros-reported F&B transactions, post room charges and taxes, and provide courteous guest services overnight. The role emphasizes safety, cross-department collaboration, and timely reporting.

The position requires reliability, weekend availability, and basic accounting/computer skills, with a focus on delivering service excellence in a fast-paced hotel setting.

Qualifications

• Overnight guest service with hospitality focus.
• Basic accounting knowledge and computer skills.
• Ability to work weekends and holidays.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest accounts.
• Coordinate guest requests courteously and efficiently.
• Check guests in/out as necessary.
• Communicate with other departments to share guest room information.
• Know and carry out duties in response to fire alarm, emergencies, and security matters.
• Report items in need of repair.
• Follow all safety procedures.

Skills

Customer service

Cash handling

Basic math

Job description

Job Details: Job Location: Hyatt Place Coconut Point - Estero, FL 33928, Position Type: Full Time, Salary Range: $17.50 - $17.50 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Hospitality - Hotel, Overview: A Kolter Hospitality Night Auditor delivers service excellence to our guests, taking care of any overnight needs and reconciling all hotel cashier transactions. This position is responsible for auditing, balancing, and reporting food and beverage and front desk revenues and providing accurate, timely information to ensure hotel policy is followed.

Performance Expectations

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company.
• Passionately provide personalized guest service.

Qualifications: General Requirements

• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.
• Knowledge of basic accounting functions.

Experience

None. Customer service experience preferred.

Education

None.

Physical Requirements

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing, and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.