Night Auditor: Guest Service & Revenue Reconciliation

Hyatt; Estero (FL); On-site; USD 36,000 - 42,000; Full time

Job summary

Kolter Hospitality is seeking a Night Auditor in Estero, FL. The role balances front desk and food & beverage transactions, posts room charges and tax, and coordinates guest needs overnight, ensuring policies are followed and issues are resolved calmly.

Responsibilities include checking guests in/out as needed, communicating with other departments, and adhering to safety procedures during overnight shifts. Weekend availability is often required, with some holidays expected.

Qualifications

• Customer service experience preferred.
• Knowledge of basic accounting functions.
• Ability to operate a computer.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Follow safety procedures and respond to emergencies as required.

Skills

Customer service

Basic accounting

Computer skills

Job description

Kolter Hospitality is seeking a Night Auditor in Estero, FL. The role balances front desk and food & beverage transactions, posts room charges and tax, and coordinates guest needs overnight, ensuring policies are followed and issues are resolved calmly.

Responsibilities include checking guests in/out as needed, communicating with other departments, and adhering to safety procedures during overnight shifts. Weekend availability is often required, with some holidays expected.