Night Auditor: Guest Services & Revenue Reconciliation

Kolter Hospitality Group; Estero (FL); On-site; USD 20,000 - 28,000; Full time

Job summary

Kolter Hospitality is seeking a Night Auditor at Hyatt Place Coconut Point in Estero, FL to ensure accurate balancing of front desk and micros-reported F&B transactions, post room charges and taxes, and provide courteous guest services overnight. The role emphasizes safety, cross-department collaboration, and timely reporting.

The position requires reliability, weekend availability, and basic accounting/computer skills, with a focus on delivering service excellence in a fast-paced hotel setting.

Qualifications

• Overnight guest service with hospitality focus.
• Basic accounting knowledge and computer skills.
• Ability to work weekends and holidays.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest accounts.
• Coordinate guest requests courteously and efficiently.
• Check guests in/out as necessary.
• Communicate with other departments to share guest room information.
• Know and carry out duties in response to fire alarm, emergencies, and security matters.
• Report items in need of repair.
• Follow all safety procedures.

Skills

Customer service

Cash handling

Basic math

Job description

Kolter Hospitality is seeking a Night Auditor at Hyatt Place Coconut Point in Estero, FL to ensure accurate balancing of front desk and micros-reported F&B transactions, post room charges and taxes, and provide courteous guest services overnight. The role emphasizes safety, cross-department collaboration, and timely reporting.

The position requires reliability, weekend availability, and basic accounting/computer skills, with a focus on delivering service excellence in a fast-paced hotel setting.