Night Auditor

Spire Hospitality LLC; Burbank, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

The Los Angeles Marriott Burbank Airport Hotel, operated by Spire Hospitality LLC, seeks an overnight Front Desk Clerk to balance room, restaurant, and bar activities and post charges. This role requires experience with hotel front desks and Marriott OS (FSPMS).

Responsibilities include auditing revenue reports, balancing accounts, and ensuring all documents and backups are complete for next-day operations. This is a graveyard shift position at the Front Desk in Burbank.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a similar size operation preferred.
• Additional language ability preferred

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, tips and settlements.
• Run audit reports/journals from the mainframe, Micros, and system for automated credit cards.
• Balance revenue and settlements nightly; balance and reset systems for next day operations.
• Input revenue/expenses/allowances onto PC to generate daily reports (Guest Ledger Summary, Daily Restaurant Summary).
• Distribute daily reports and backups to A/R, A/P, and Payroll as needed.

Skills

Accounting basics

Math skills

Customer service

Telephone etiquette

Data entry

English proficiency

Education

High School Diploma

Tools

Micros

Mainframe

PC data entry

Job description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Job Overview:

Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk).

The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS).

Compensation: $21

Responsibilities and Duties:

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
• Ensure all reports and back-up vouchers are complete and files properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills:

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.

Qualifications:

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.
• One-year experience in a similar size operation required.
• Additional language ability preferred

*Spire Hospitality participates in E-Verify*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)