Night Auditor

Groveresort; Burbank (CA); On-site; USD 23,866 - 33,992; Full time

Job summary

Groveresort in Burbank, California is looking for a Front Desk Associate to handle nightly operations, balance accounts, and ensure guest satisfaction. The ideal candidate should have hotel front desk experience and knowledge of accounting operations.

This position offers a compensation of $21 per hour, and individuals who speak additional languages are preferred. Join a committed team at Groveresort, conveniently located near major attractions.

Qualifications

• High school diploma or equivalent experience required.
• Minimum one year experience in a similar hotel role.
• Additional language skills preferred.

Responsibilities

• Balance daily revenue and settlement accounts.
• Audit restaurant revenue report data.
• Handle computer problems during shifts.
• Ensure reports are complete and filed properly.
• Coordinate front desk and restaurant operations.

Skills

Accounting operations knowledge

Basic mathematical skills

Effective guest interaction

Computer usage ability

Excellent telephone etiquette

Education

High school graduation or equivalent

One year experience in similar operation

Job description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Job Overview

Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk).

The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS).

Compensation: $21

Responsibilities and Duties

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Ensure all reports and back-up vouchers are complete and files properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.

Qualifications

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.
• One-year experience in a similar size operation required.
• Additional language ability preferred.

Additional Requirements

*Spire Hospitality participates in E-Verify*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.