Night Auditor

Spire Hospitality; Burbank (CA); On-site; USD 23,866 - 33,992; Full time

Job summary

Spire Hospitality is looking for a Front Desk Associate for the Los Angeles Marriott Burbank Airport Hotel. As part of the team, you will manage daily reports and balances while ensuring a seamless operation during overnight shifts. Previous hotel front desk experience is required, along with knowledge of accounting operations and customer service skills.

The role requires basic mathematical skills, effective communication, and the ability to handle guest concerns proactively. Join us to become a part of this dynamic team!

Qualifications

• Graduation from high school or equivalent qualification.
• One year of experience in a similar role.
• Ability to operate a 10-key by touch.

Responsibilities

• Prepare daily Restaurant Revenue Report data.
• Run audit reports from various systems.
• Balance all revenue and settlement accounts nightly.
• Coordinate with front desk and restaurants for smooth operations.

Skills

Accounting operations knowledge

Basic mathematical skills

Effective communication

Computer skills

Bilingual ability

Education

High school graduation or equivalent

One-year experience in a similar operation

Additional language ability

Job description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Job Overview

Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk). The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS).

Compensation: $21

Responsibilities and Duties

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
• Ensure all reports and back‑up vouchers are complete and files properly.
• Ensure all necessary copies of documents/back‑up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.

Qualifications

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.
• One-year experience in a similar size operation required.
• Additional language ability preferred
• Spire Hospitality participates in E‑Verify