Night Auditor

Crestview Management, LLC; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company in Atlanta, GA is seeking a full-time hotel staff member to assist guests, process check-ins, and maintain service standards. Ideal candidates should have a high school diploma and be able to work during shifts including holidays and weekends. Responsibilities include managing guest accounts, preparing reports, and ensuring safety procedures are followed.

Responsibilities

• Assist guests courteously.
• Process guests upon arrival and departure.
• Verify charges to guest accounts.
• Demonstrate knowledge of hotel services.
• Prepare daily, monthly, and yearly reports.
• Use sales techniques effectively.
• Answer calls professionally.
• Apply hotel safety procedures.
• Manage check-in and check-out tasks.
• Maintain gift shop supplies.

Skills

Assisting guests in a sincere and courteous manner

Registering and processing guests promptly

Verifying guest account charges

Knowledge of hotel services

Completing credit card transmittals

Preparing daily reports

Using sales techniques

Answering telephone calls professionally

Applying safety and security procedures

Check-in and checkout responsibilities

Maintaining hotel gift shop supplies

Education

High school or equivalent

Job description

1 Hartsfield Centre Pkwy Atlanta, GA, 30354

Skills

• Assisting guests in a sincere and courteous manner
• Registering and processing guests promptly upon arrival and departure
• Verifying that all charges to guest accounts made during the day are correct
• Demonstrating a working knowledge of all services and facilities of the hotel
• Completing all credit card transmittal, direct bills, and no-show billings for the day
• Preparing all daily, monthly and yearly reports required by the property
• Using sales techniques to effectively sell the property
• Answering telephone calls professionally
• Understanding and applying all hotel safety and security procedures
• Keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the front desk
• Responsible for maintaining supplies for the hotel gift shop

Job Type: Full-time

Schedule: 8 hour shift, holidays, night shift, weekends as needed

Work Setting: In-person

Education: High school or equivalent (Preferred)