Night Auditor

Peachtree Group; Asbury Park (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group is hiring a Night Auditor for their Asbury Park location. The Night Auditor is responsible for completing nightly audit functions and ensuring exceptional service at the front desk. Responsibilities include assisting guests with check-ins and check-outs, maintaining accuracy in cash handling, and preparing night audit reports.

This role offers a comprehensive benefits package, including medical, dental, and life insurance, as well as generous Paid Time Off and a 401(k) retirement match.

Qualifications

• Exceptional guest service skills and attention to detail.
• Ability to handle cash accurately and responsibly.
• Strong communication skills for interacting with guests and staff.

Responsibilities

• Complete nightly audit functions at the front desk.
• Assist guests with check-ins and check-outs.
• Maintain accuracy of the cash drawer.

Skills

Proactive thinking

Guest service skills

Cash handling

Communication skills

Job description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.