Night Auditor

Peachtree Group Hospitality Management; Asbury Park (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Job summary

A leading hotel management company is seeking a Night Auditor in Asbury Park, NJ. The role involves conducting nightly audit duties while providing exceptional guest service at the front desk. Responsibilities include managing guest check-ins and check-outs, processing payments, maintaining cash drawer accuracy, and ensuring a clean and secure environment. The ideal candidate will have strong customer service skills and a proactive approach to guest security. Benefits include medical coverage, 401(k) match, and paid time off.

Qualifications

• Strong focus on guest security and service.
• Ability to handle cash and maintain drawer accuracy.
• Skills in handling guest inquiries and registrations.

Responsibilities

• Conduct nightly audit duties while providing guest service.
• Register and assign rooms to guests.
• Process guest registrations and prepare checkout folios.
• Maintain a clean and safe hotel environment.
• Communicate shift information to other staff.

Skills

Proactive thinking

Customer service

Cash handling

Communication

Attention to detail

Job description

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.