Night Audit Specialist — Elevate Guest Experience Overnight

Pyramid Seattle Management LLC; Seattle (WA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, &

Life Insurance

401(k) Plan

Paid Time Off

7 Paid Holidays

Job summary

Hilton Garden Inn Seattle Downtown, part of Pyramid Global Hospitality, seeks a Night Auditor dedicated to exceptional guest service and precise financial procedures. This role supports overnight operations, balancing the night’s cash, and compiling reports.

Responsibilities include checking guests in/out, resolving issues to WOW guests, and assisting other departments while upholding professional standards. An overnight schedule is required.

Qualifications

• Must be able to work the overnight hours.
• High school diploma or equivalent.
• Strong attention to detail.
• Outgoing and engaging personality.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.
• Must be available to work weekends and holidays.

Responsibilities

• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and WOW guests through recovery when things aren’t quite right.
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank and generate, print and distribute daily and weekly reports.
• Ensure Night Audit procedures are followed with great attention to detail.
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Skills

Attention to detail

Customer service

Excellent communication

Computer skills

Overnight shift

Fast-paced environment

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Hilton Garden Inn Seattle Downtown, part of Pyramid Global Hospitality, seeks a Night Auditor dedicated to exceptional guest service and precise financial procedures. This role supports overnight operations, balancing the night’s cash, and compiling reports.

Responsibilities include checking guests in/out, resolving issues to WOW guests, and assisting other departments while upholding professional standards. An overnight schedule is required.