Night Audit Lead: Hospitality & Revenue Control

General Hotels Corporation; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

401(k) with Company Match

Earned Wage Access

Paid Time Off

Employee Assistance Program

Perks through Benefit Hub

Generous Paid Time Off Package

Job summary

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor at the Crowne Plaza Union Station in downtown Indianapolis. You will balance nightly revenue, generate reports, and support overnight hotel operations while delivering warm, hospitality-focused service to guests.

As the overnight lead, you will manage accounting tasks, assist guests, and coordinate reservations, ensuring a secure and professional environment during night hours.

Qualifications

• Previous customer service experience required.
• Hotel or similar industry experience preferred.
• Strong communication and interpersonal skills.
• Ability to work overnight full-time.
• Must be able to read and speak English.
• Monday and Tuesday night availability required.

Responsibilities

• Complete and transmit nightly accounting reports and supporting documentation.
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts.
• Provide exceptional guest service and assist with guest requests as needed.
• Serve as the hotel system liaison during overnight hours.
• Assist with booking reservations and answering hotel phone calls.
• Help create a welcoming, safe, and professional environment for guests overnight.

Skills

Customer service

Communication

Hospitality mindset

Phone & computer skills

Overnight shift experience

Job description

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor at the Crowne Plaza Union Station in downtown Indianapolis. You will balance nightly revenue, generate reports, and support overnight hotel operations while delivering warm, hospitality-focused service to guests.

As the overnight lead, you will manage accounting tasks, assist guests, and coordinate reservations, ensuring a secure and professional environment during night hours.