Night Audit Supervisor

White Lodging Services, Inc.; Indianapolis (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

Life Insurance and EAP

401(k) with company match

Vacation and PTO

Tuition Reimbursement

Complimentary and Discounted Rooms

Job summary

White Lodging’s JW Marriott Indianapolis is seeking a Public Area Attendant who helps create a spotless, inviting environment for guests. You’ll lead and support the Night Audit team, balance revenue, and ensure smooth overnight operations while maintaining safety and hospitality standards.

This role requires strong organizational skills, leadership, and flexibility to work nights, weekends, and holidays. We offer comprehensive benefits including Medical, Dental & Vision Insurance from day one,

Qualifications

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• A focus on leadership and teamwork, with the ability to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.
• A valid driver’s license and clean driving record (if applicable).

Responsibilities

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

Skills

Leadership

Teamwork

Organization

Problem-solving

Night shift

Customer service

Job description

Description

Summary

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Responsibilities

What You’ll Do

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.

• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.

• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.

• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.

• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.

• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.

• A focus on leadership and teamwork, with the ability to motivate and mentor associates.

• Flexibility to work nights, weekends, and holidays as needed.

• Basic mathematical skills and familiarity with accounting procedures.

• A valid driver’s license and clean driving record (if applicable).

Other information

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1

• Paid Parental Leave

• Life Insurance and Employee Assistance Program (EAP)

• 401(k) with company match

• Vacation and Paid Time Off (PTO)

• Tuition Reimbursement

• Complimentary and Discounted Rooms

Compensation range between $17.00 - $22.00 an hour!

The JW Marriott Indianapolis is more than just a hotel - it’s an iconic part of the city’s skyline and a cornerstone of luxury hospitality in the Midwest. With over 1,000 guest rooms, award-winning dining, and world-class meeting and event spaces, we are proud to host visitors from around the globe right in the heart of downtown Indianapolis.