Night Audit - Hotel

Grand Continent Hotels Iowa LLC; Council Bluffs (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Job summary

Grand Continent Hotels Iowa LLC is hiring a Night Auditor to ensure smooth nightly front desk operations and guest satisfaction. You will manage reservations, balance accounts, and support guests, with focus on accuracy and courtesy in a busy hotel setting.

The role requires strong math and computer skills, a high school diploma or GED, and the ability to pass a drug test. It offers a challenging night shift with opportunities for advancement and a supportive team environment.

Qualifications

• High school diploma or GED required.
• Good math and computer skills.
• Ability to pass a drug test.
• Physical ability to walk, stand, lift up to 50 pounds and handle objects up to 25 pounds.
• Strong English communication skills, written and verbal.

Responsibilities

• Provide professional guest service at all times.
• Greet arriving guests with a warm, welcoming attitude.
• Answer telephone calls courteously and efficiently.
• Answer inquiries about hotel services and local area.
• Generate, confirm, cancel, and modify guest reservations.
• Maintain records of room availability and guest accounts.
• Assist guests with luggage during arrival and departure.
• Calculate bills, accept payments, and give change.
• Promote current hotel and franchise marketing programs.
• Perform additional duties such as laundry as needed.

Skills

Math skills

Computer literacy

English communication

Drug test eligible

Education

High school diploma or GED

Job description

Benefits:

• Opportunity for advancement
• Paid time off

Urgent & Immediate Hiring for a Highly Skilled Night Audit Role!

Grand Continent Hotels Group - COMFORT SUITES!

Are you seeking a fun and dynamic night shift job where you can engage warmly with guests and contribute positively every night? Do you thrive in a loving and enthusiastic workplace that values excellent guest service?

Join Ramada NPH as a talented Night Auditor and become part of a team dedicated to delivering deliciously outstanding guest experiences. This role offers a fantastic opportunity to develop valuable skills in guest relations, reservation management, and hospitality operations within a supportive and professional environment.

Key Responsibilities

• Provide professional and courteous guest service at all times
• Greet arriving guests with a warm and welcoming attitude
• Answer telephone calls courteously and efficiently
• Respond to inquiries about hotel services, local shopping, dining, entertainment, and travel directions
• Generate, confirm, cancel, and change guest reservations accurately
• Maintain records of room availability and guest accounts
• Assist guests with luggage during arrival and departure
• Compute bills, receive payments, and make change for guests
• Promote current hotel and franchise marketing programs
• Perform additional duties such as laundry as needed

Qualifications

• High school diploma or GED required
• Good math and computer skills
• Ability to pass a drug test
• Physical ability to perform duties including walking, standing, lifting up to 50 pounds, and handling objects up to 25 pounds
• Strong communication skills in English, both written and verbal

Why Apply?

• Work in a supportive, enthusiastic, and guest-focused environment
• Gain valuable experience in hospitality and administrative operations
• Enjoy a fulfilling night shift role with opportunities for growth

Location: 1801 S 35th Street , Council Bluff, IA, US, 51501