Night Audit & Guest Services Specialist

Sage Restaurant Group; Alexandria (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Morrison House in Alexandria, VA seeks a front desk clerk to audit, balance and report cash and credit operations across hotel outlets, and respond to reservations and guest inquiries. You will greet guests at check-in, handle room charges, deposits and adjustments, and ensure policies are followed.

This role requires basic high school education; accounting experience is preferred but not required. Strong guest relations, telephone etiquette and accurate data entry are essential to provide

Qualifications

• High school education or equivalent experience.
• Accounting background preferred but not required.

Responsibilities

• Audit, balance and report cash and credit operations across outlets and front desk.
• Process room charges, deposits and adjustments and ensure accurate cash handling.
• Greet guests and complete check-in procedures.
• Facilitate guest departures and close guest accounts.
• Operate PBX and handle wake-up calls.

Skills

Cash handling

Data entry

Guest relations

Telephone etiquette

Reading reports

Numeracy

Education

High school education

Tools

POS system

Calculator

PC

Job description

Morrison House in Alexandria, VA seeks a front desk clerk to audit, balance and report cash and credit operations across hotel outlets, and respond to reservations and guest inquiries. You will greet guests at check-in, handle room charges, deposits and adjustments, and ensure policies are followed.

This role requires basic high school education; accounting experience is preferred but not required. Strong guest relations, telephone etiquette and accurate data entry are essential to provide