Night Auditor

Crestview Management, LLC; Arlington (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Crestview Management, LLC in Arlington, VA seeks a detail-oriented Night Auditor to balance daily financials, reconcile guest folios, cash drawers, and card transactions while ensuring smooth front desk operations during the night shift.

The role emphasizes excellent customer service, accurate record-keeping, and collaboration with other departments to resolve issues and maintain security and compliance overnight.

Qualifications

• High school diploma or equivalent; hospitality or accounting certification is a plus.
• Experience in hotel front desk or accounting/auditing preferred.
• Strong numerical and analytical skills.
• Excellent customer service and communication skills.
• Ability to work independently during overnight hours.
• Proficiency with hotel management software and MS Office Suite.
• Attention to detail and strong organizational skills.

Responsibilities

• Perform nightly audit of all hotel financial transactions and prepare reports for management review.
• Balance and reconcile daily accounts, including guest folios, cash drawers, and credit card transactions.
• Provide front desk services such as check-in/check-out, reservations, and guest inquiries during overnight hours.
• Respond promptly and professionally to guest requests and resolve any issues or complaints.
• Maintain accurate records and ensure compliance with hotel policies and procedures.
• Coordinate with other departments to ensure smooth hotel operations.
• Monitor security and safety of the property during the night shift.

Skills

Numerical skills

Analytical skills

Customer service

Communication

Independent nighttime work

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Hospitality or accounting certification a plus

Tools

Hotel management software

Microsoft Office Suite

Job description

We are seeking a detail-oriented and reliable Night Auditor to join our team in Arlington, VA. The Night Auditor will be responsible for balancing and reconciling daily financial transactions, providing excellent customer service during overnight hours, and ensuring the smooth operation of the front desk during the night shift.

Key Responsibilities

• Perform nightly audit of all hotel financial transactions and prepare reports for management review.
• Balance and reconcile daily accounts, including guest folios, cash drawers, and credit card transactions.
• Provide front desk services such as check-in/check-out, reservations, and guest inquiries during overnight hours.
• Respond promptly and professionally to guest requests and resolve any issues or complaints.
• Maintain accurate records and ensure compliance with hotel policies and procedures.
• Coordinate with other departments to ensure smooth hotel operations.
• Monitor security and safety of the property during the night shift.

Qualifications

• High school diploma or equivalent; additional education or certification in hospitality or accounting is a plus.
• Previous experience in hotel front desk or accounting/auditing preferred.
• Strong numerical and analytical skills.
• Excellent customer service and communication skills.
• Ability to work independently during overnight hours.
• Proficiency with hotel management software and Microsoft Office Suite.
• Attention to detail and strong organizational skills.

Work Schedule

This is a night shift position, typically from late evening to early morning hours.