Night Audit & Guest Services Lead - Flexible Schedule

Genesis Hospitality; Lambertville (NJ); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Flexible Schedule

Limited Medical Insurance

Great Discount Program

Descripción de la vacante

Lambertville Station Restaurant & Inn, a member of Genesis Hospitality, is seeking an experienced Night Audit to join our team in Lambertville, New Jersey. This full-time role requires working week and weekend nights and/or holiday nights, delivering elite hospitality and ensuring accurate financial and front desk operations after hours.

You will coordinate with booking, housekeeping and maintenance, handle reservations, answer calls, and assist guests with local recommendations while

Responsabilidades

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager. Arranging coffee table and all accompaniments for morning guests.
• Ensuring restaurant area is tidy and in acceptable appearance for all guests.

Descripción del empleo

Lambertville Station Restaurant & Inn, a member of Genesis Hospitality, is seeking an experienced Night Audit to join our team in Lambertville, New Jersey. This full-time role requires working week and weekend nights and/or holiday nights, delivering elite hospitality and ensuring accurate financial and front desk operations after hours.

You will coordinate with booking, housekeeping and maintenance, handle reservations, answer calls, and assist guests with local recommendations while