Night Audit & Guest Services Lead

The Peacock Inn; Lambertville (NJ); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Flexible schedule

Limited Medical Insurance

Great Discount Program

And more!

Descripción de la vacante

Lambertville Station Restaurant & Inn in Lambertville, New Jersey is seeking an experienced Night Audit to join our hospitality team. This full-time role requires weekend and holiday nights, a keen eye for detail, and a commitment to guest service.

As Night Audit, you will coordinate with front desk, review daily transactions, and ensure secure, accurate reporting while maintaining the high standards guests expect from Lambertville Station Restaurant & Inn.

Responsabilidades

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager. Arranging coffee table and all accompaniments for morning guests.
• Ensuring restaurant area is tidy and in acceptable appearance for all guests.

Descripción del empleo

Lambertville Station Restaurant & Inn in Lambertville, New Jersey is seeking an experienced Night Audit to join our hospitality team. This full-time role requires weekend and holiday nights, a keen eye for detail, and a commitment to guest service.

As Night Audit, you will coordinate with front desk, review daily transactions, and ensure secure, accurate reporting while maintaining the high standards guests expect from Lambertville Station Restaurant & Inn.