Night Audit & Guest Experience Lead (Flexible Schedule)

Genesis Hospitality and Dining LLC; New Jersey; Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Flexible schedule

Limited Medical Insurance

Great Discount Program

Descripción de la vacante

Lambertville Station Restaurant & Inn, part of Genesis Hospitality, in Lambertville, New Jersey, is seeking a Night Audit candidate. This full-time position requires handling night shifts, holidays, and weekend work for a hospitality-focused team.

Responsibilities include coordinating with booking, housekeeping, and maintenance, handling guest calls, reservations, and event-related duties under the Hotel Manager’s direction, while ensuring a welcoming, high-service environment for guests.

Formación

• Excellent guest service orientation and communication
• Ability to handle front desk operations and reservations
• Detail-oriented and able to record guest interactions accurately

Responsabilidades

• Communicate with booking, housekeeping and maintenance to address guest needs
• Make reservations or appointments for local entertainment or services
• Answer guest calls and record details for follow-up
• Anticipate guest needs and suggest local venues to exceed expectations
• Maintain communication with guests for weddings, corporate retreats and other events
• Report accidents or injuries to senior management immediately
• Take reservations, answer inquiries, relay leads to Event Coordinator, host the restaurant, and assist Hotel Manager as needed
• Arrange coffee table and accompaniments for morning guests
• Ensure restaurant area is tidy and presentable

Descripción del empleo

Lambertville Station Restaurant & Inn, part of Genesis Hospitality, in Lambertville, New Jersey, is seeking a Night Audit candidate. This full-time position requires handling night shifts, holidays, and weekend work for a hospitality-focused team.

Responsibilities include coordinating with booking, housekeeping, and maintenance, handling guest calls, reservations, and event-related duties under the Hotel Manager’s direction, while ensuring a welcoming, high-service environment for guests.