Night Audit & Guest Services Lead

Brandermill Hotel Llc; Midlothian (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance (short & long)

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Employee discounts on stays & services

401K with company match

Brand hotel discounts

Job summary

Shamin Hotels is seeking a Night Auditor to oversee end-of-day accounting and overnight front desk duties. You will assist late-night guests, process check-ins/outs, and ensure accurate daily reconciliations.

In this role, you will balance cash, verify wake-up calls, and prepare the front desk for the next shift while delivering warm, hospitable service. Experience in hotel front desk or night audit is preferred; join a growing portfolio with growth opportunities.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.
• Basic reading, writing and math skills required.
• 1–2 years of hotel front desk or night auditor experience preferred.
• Customer service skills required.
• Financial management skills required.
• Brand systems knowledge preferred.

Responsibilities

• Perform all audit procedures for the hotel daily operations.
• Verify wake-up calls and ensure proper handling.
• Balance cash receipts and audit shift activities.
• Prepare front desk for the next shift and reset daily business.
• Serve as Guest Service representative and act as manager on duty during night hours.
• Attend front office meetings and participate in training programs.
• Operate PBX during the audit shift and assist with breakfast setup as needed.

Skills

Teamwork

Ownership

Hospitality

Guest service

Customer service

Education

High school diploma or GED

Bachelor’s degree or equivalent experience

Job description

Shamin Hotels is seeking a Night Auditor to oversee end-of-day accounting and overnight front desk duties. You will assist late-night guests, process check-ins/outs, and ensure accurate daily reconciliations.

In this role, you will balance cash, verify wake-up calls, and prepare the front desk for the next shift while delivering warm, hospitable service. Experience in hotel front desk or night audit is preferred; join a growing portfolio with growth opportunities.