Overnight Front Desk & Audit Specialist

Shamin Hotels Master; Mechanicsville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

401K with company match

Employee discounts at hotels

Job summary

Shamin Hotels is seeking a Night Auditor to perform end-of-day accounting tasks and overnight front desk duties while assisting late-night guests at our Virginia properties. You will audit, reconcile and balance daily activities, ensuring accuracy and guest satisfaction.

The role requires strong customer service, basic math skills, and prior front desk or night audit experience. We offer comprehensive benefits and opportunities for growth within our expanding portfolio.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.
• Must have basic reading, writing, and math skills.
• 1–2 years of hotel front desk or night auditor experience preferred.
• Customer service skills required.
• Financial management skills required.
• Brand systems knowledge preferred.

Responsibilities

• Performs all audit procedures as set forth by the hotel and company on a daily basis.
• Verifies wake-up call requests and ensures proper handling.
• Balances all cash receipts during the audit shift.
• Prepares the front office for the shift and resets daily business.
• Acts as a Guest Service representative during the night hours.
• Acts as the manager on duty during the night hours.
• Attends and participates in front office meetings.
• Performs PBX operator duties during the audit shift.
• Assists breakfast attendants by setting up breakfast areas as needed.
• Greets guests in a friendly and warm manner.

Skills

Customer service

Teamwork

Communication

Problem solving

Education

High school diploma or GED

Bachelor’s degree (hotel/related field)

Job description

Shamin Hotels is seeking a Night Auditor to perform end-of-day accounting tasks and overnight front desk duties while assisting late-night guests at our Virginia properties. You will audit, reconcile and balance daily activities, ensuring accuracy and guest satisfaction.

The role requires strong customer service, basic math skills, and prior front desk or night audit experience. We offer comprehensive benefits and opportunities for growth within our expanding portfolio.