NIGHT AUDITOR

Shamin Hotels; Glen Allen (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Shamin Hotels in Glen Allen, Virginia, seeks a Night Auditor to perform end-of-day accounting and overnight front desk duties. You will assist late-night guests, process check-ins and check-outs, and address guest requests while balancing daily financial activities.

During the audit shift you verify cash receipts, prepare reports, act as guest service representative and on-duty manager, and participate in training and cross-training programs; punctual, professional, and customer-focused

Job description

Job Title: Night Auditor
Company: Shamin Hotels
Organizational Structure:
Department: Operations
Reports To: Front Office Manager, Assistant General Manager, General Manager
Supervision: none
Pay Structure: Paid Bi-weekly
Position Overview:
Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.
Essential Job Functions:
Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
Performs and attributes all required audit reports.
Verifies the status of all wake-up call requests and ensures they are properly handled.
Balances all cash receipts and work performed during the audit shift.
Prepares the front office for the ‘A’ shift and reset days business.
Acts as a Guest Service representative during the night time hours.
Acts as the manager on duty during the night time hours.
Attends and actively participates in all front office meetings.
Participates in all training and cross training programs.
Acts as PBX operator during the audit shift.
Assists breakfast attendants by setting up breakfast areas as needed.
Performs Other Related Duties As Required.
Takes the initiative to greet guests in a friendly and warm manner.
Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
Knows and complies with all company policies and procedures pertaining to this position and its duties.
Top Requirements:
Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.