Night Audit & Front Desk Guest Specialist

Koger LLC; Richmond (VA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Shamin Perks discounts

Job summary

Shamin Hotels is seeking a part-time Night Auditor in Richmond, VA for a 11 pm–7 am shift. You will perform end-of-day audit tasks, handle late-night guest needs, and balance daily financial activities.

Ideal candidates have 1–2 years of front desk or night audit experience and strong customer service skills. This role offers benefits and growth opportunities within a growing hospitality group.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.
• Must have basic Reading, Writing, and Math skills.
• 1-2 years of hotel front desk or night auditor experience preferred
• Customer Service Skills required.
• Financial management skills required.
• Brand systems knowledge preferred

Responsibilities

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and reset days business.
• Acts as a Guest Service representative during the night time hours.
• Acts as the manager on duty during the night time hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as PBX operator during the audit shift.
• Assists breakfast attendants by setting up breakfast areas as needed.
• Performs other related duties as required.
• Takes the initiative to greet guests in a friendly and warm manner.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.

Skills

Teamwork

Customer service

Financial management

Reading, Writing, Math

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Shamin Hotels is seeking a part-time Night Auditor in Richmond, VA for a 11 pm–7 am shift. You will perform end-of-day audit tasks, handle late-night guest needs, and balance daily financial activities.

Ideal candidates have 1–2 years of front desk or night audit experience and strong customer service skills. This role offers benefits and growth opportunities within a growing hospitality group.