Night Audit & Guest Experience Specialist

Mcr-Hotels; Huntsville (AL); On-site; USD 44,083,000 - 57,859,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance after

Job summary

MCR is seeking a Night Auditor for TownePlace Suites Huntsville to manage overnight audit tasks, ensure security, and support guest services. This role requires attentiveness, accuracy, and strong communication to maintain smooth 24/7 hotel operations.

The position emphasizes teamwork, following established procedures, and delivering reliable service during night shifts at our Huntsville location.

Qualifications

• Experience in hospitality, service, consumer-facing field preferred.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns and issues.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older to perform this job.
• Must be willing to work a varied schedule including evenings, nights, weekends and holidays.
• Arrive on time, clock in/out accordingly and manage breaks.

Responsibilities

• Handle overnight audit tasks and prepare reports by designated times.
• Maintain overnight security and ensure a safe environment for staff and guests.
• Receive and process incoming mail as required per shift checklist.

Skills

Hospitality experience

Can-Do attitude

Follow guidelines

Handle pace under pressure

Active listening

Communication skills

Guest service oriented

18+ age

Flexible schedule

Time management

Job description

MCR is seeking a Night Auditor for TownePlace Suites Huntsville to manage overnight audit tasks, ensure security, and support guest services. This role requires attentiveness, accuracy, and strong communication to maintain smooth 24/7 hotel operations.

The position emphasizes teamwork, following established procedures, and delivering reliable service during night shifts at our Huntsville location.