Night Audit & Guest Experience Specialist

Springhill Suites Marriott

Fort Wayne (IN)

On-site

USD 15,000 - 21,000

Part time

6 days ago
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Job summary

Springhill Suites Marriott in Fort Wayne is seeking a part-time Night Auditor to join our team. The overnight shift runs 11 PM to 7 AM, with weekend availability required. You will perform nightly financial tasks, greet guests, and support front desk operations to ensure a smooth overnight experience.

The ideal candidate communicates well, solves problems effectively, and maintains a professional attitude. High school diploma or equivalent is preferred, and reliable transportation is important.

Qualifications

  • High school diploma or equivalent preferred.
  • Ability to walk and bend frequently throughout shift.
  • Detail oriented with a professional attitude.
  • Reliable transportation and ability to work independently.

Responsibilities

  • Run the night audit and reset systems for the next day.
  • Send daily financial reports to property and corporate teams.
  • Greet guests in person and over the phone.
  • Coordinate guest check-in/check-out and reservations.
  • Answer questions and assist guests with problems.
  • Monitor reservations and prepare rooms for check-in.
  • Handle cash and credit transactions.
  • Assist with guest requests and resolve complaints.
  • Perform light cleaning and maintain cleanliness.
  • Perform other duties as assigned by the GM.

Skills

Communication
Problem solving
Guest service

Education

High school diploma or equivalent

Job description

Springhill Suites Marriott in Fort Wayne is seeking a part-time Night Auditor to join our team. The overnight shift runs 11 PM to 7 AM, with weekend availability required. You will perform nightly financial tasks, greet guests, and support front desk operations to ensure a smooth overnight experience.

The ideal candidate communicates well, solves problems effectively, and maintains a professional attitude. High school diploma or equivalent is preferred, and reliable transportation is important.

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