Night Audit & Front Desk Specialist (PT)

DoubleTree by Hilton; United States; A distancia; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

DoubleTree by Hilton seeks a Hotel Front Desk Associate to greet guests, register, assign rooms, issue keys, process payments, and handle reservations.

You will maintain records, respond to guest inquiries, coordinate with housekeeping, and help with local recommendations. A high school diploma and 2–4 years of related experience are preferred, with strong communication and customer service skills.

The role is on-site at a United States hotel, with flexible hours as needed.

Formación

• High School Diploma with 2–4 years of related experience or training.
• Strong communication and guest-service orientation.
• Ability to balance accounts and handle payments accurately.

Responsabilidades

• Greet, register, and assign rooms to hotel guests.
• Verify credit and arrange payment for accommodations.
• Maintain records of room availability and guest accounts.
• Compute bills, collect payments, and make change.
• Issue room keys and coordinate with bell staff.
• Handle reservations and checkout procedures.
• Post charges to ledgers and process daily summaries.
• Coordinate with housekeeping and respond to guest requests.

Conocimientos

Communication skills

Customer service skills

Professionalism

Leadership abilities

Educación

High School Diploma

Herramientas

Payroll systems

Word processing

Spreadsheet

Accounting software

POS / credit card processing

Descripción del empleo

DoubleTree by Hilton seeks a Hotel Front Desk Associate to greet guests, register, assign rooms, issue keys, process payments, and handle reservations.

You will maintain records, respond to guest inquiries, coordinate with housekeeping, and help with local recommendations. A high school diploma and 2–4 years of related experience are preferred, with strong communication and customer service skills.

The role is on-site at a United States hotel, with flexible hours as needed.