Night Audit & Front Desk Specialist – Growth & Travel Perks

Hyatt Place Austin/Round Rock; Round Rock (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k contributing with company match

Leadership development

Hyatt travel discounts worldwide

Job summary

Hyatt Place Austin/Round Rock is seeking a Front Desk/Night Auditor to assist guests with courtesy and professionalism across all front desk functions. The role emphasizes excellent guest service and accurate daily balancing of all hotel/restaurant transactions.

You will follow strict cash handling and accounting procedures, run audits, analyze reports, and protect guest privacy while resolving concerns. The position requires independence, strong attention to detail, and willingness to work

Qualifications

• Passion for customer service.
• Ability to work independently while supporting hotel operations.
• Strong attention to detail and organization.
• Hospitality experience is preferred, but not required.
• Willingness to work nights, weekends and holidays as necessary.

Responsibilities

• Assist guests at the front desk and night audit duties.
• Provide excellent guest service consistently.
• Balance hotel and restaurant transactions daily (credit cards, cash, change funds).
• Follow credit, cash-handling, and accounting procedures.
• Run audits/reports and record revenues and statistics accurately.
• Read and explain reports, folios, and emergency procedures.
• Maintain privacy of guest and hotel information.
• Respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Skills

Guest service

Attention to detail

Independent worker

Hospitality experience (preferred)

Willing to work nights/weekends/hol/h

Job description

Hyatt Place Austin/Round Rock is seeking a Front Desk/Night Auditor to assist guests with courtesy and professionalism across all front desk functions. The role emphasizes excellent guest service and accurate daily balancing of all hotel/restaurant transactions.

You will follow strict cash handling and accounting procedures, run audits, analyze reports, and protect guest privacy while resolving concerns. The position requires independence, strong attention to detail, and willingness to work