Night Audit & Front Desk Specialist

Plazahotelelpaso; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Pittsburgh is seeking a Night Auditor to balance revenue, settle accounts nightly, and reset systems for the next day. You will also perform Guest Service Agent duties and help maintain guest satisfaction while ensuring accurate nightly financial close.

The role requires prior night audit/accounting experience, proficiency with Excel, and a willingness to obtain FSD within 90 days. This on-site position supports hotel operations across shifts, including weekends and holidays.

Qualifications

• Night audit and basic accounting experience or equivalent training.
• Computer knowledge with Excel and arithmetic skills is required.
• FSD certification is a plus and must be obtained within 90 days of employment.

Responsibilities

• Balance revenue and conduct nightly audits and close procedures.
• Keep records of room availability and guest accounts in the system.
• Prepare and distribute daily reports for management.
• Audit and reconcile cashiers and cash handling.
• Audit, reconcile, consolidate, and transmit all credit card transactions.
• Input and update financial data into the BRAINS network.
• Check guests in and out and perform guest service agent tasks.
• Respond to guest inquiries and resolve complaints.
• Aim to improve guest satisfaction scores and overall service quality.
• Follow safety procedures and wear required protective equipment.
• Perform other duties as requested by management.

Skills

Night audit

Accounting experience

Excel

Education

High School diploma

Tools

BRAINS network

Job description

HHM Hotels in Pittsburgh is seeking a Night Auditor to balance revenue, settle accounts nightly, and reset systems for the next day. You will also perform Guest Service Agent duties and help maintain guest satisfaction while ensuring accurate nightly financial close.

The role requires prior night audit/accounting experience, proficiency with Excel, and a willingness to obtain FSD within 90 days. This on-site position supports hotel operations across shifts, including weekends and holidays.