Night Audit & Front Desk Specialist

Bardessono; Minnetonka, Northern (MN, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Sheraton Minneapolis West Hotel in Minnetonka, MN is hiring for a full-time front desk/front office operations role. You will perform daily audit duties for the hotel and outlets, ensure accurate posting of rooms and taxes, and support night audit activities when required.

The role emphasizes accuracy, initiative, and a strong guest-service mindset, with shifts that may include evenings, weekends, and holidays. Join a team dedicated to hospitality excellence and seamless guest experiences.

Qualifications

• Must maintain focus and complete tasks on time despite interruptions.
• Strong work ethic with self-initiative.
• Willing to work varying shifts including nights, weekends, and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Perform daily front office audit functions for all outlets.
• Review room and tax postings for accuracy and correct errors.
• Back-up front office computer system and night audit program daily.
• Rebuild front office system, reservations, and related computer maintenance.
• Follow management accounting and credit policies and procedures.
• Handle all front desk functions including check-ins/outs, payments, and reservations.

Job description

Sheraton Minneapolis West Hotel in Minnetonka, MN is hiring for a full-time front desk/front office operations role. You will perform daily audit duties for the hotel and outlets, ensure accurate posting of rooms and taxes, and support night audit activities when required.

The role emphasizes accuracy, initiative, and a strong guest-service mindset, with shifts that may include evenings, weekends, and holidays. Join a team dedicated to hospitality excellence and seamless guest experiences.