Night Audit Clerk - Front Desk & Revenue Reconciliation

Chicago Marriott Suites O'Hare; Des Plaines (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Six holidays

401(k) match

Life Insurance

Disability Insurance

Employee Discounts

Job summary

Chicago Marriott Suites O'Hare is seeking an attentive Front Desk Associate to greet guests, handle registration and checkout, and manage cashiering with accuracy. You will reconcile daily revenue and post transactions, ensuring a seamless guest experience across all touchpoints.

Responsibilities include verifying reservations, processing payments, providing information about hotel facilities and local attractions, and collaborating with team members to meet service standards.

Qualifications

• Experience in hospitality front desk operations or cashiering.
• Good written and verbal communication skills.
• Strong customer service orientation and problem-solving abilities.
• Ability to multitask and work with accuracy under time pressure.
• Knowledge of hotel services and local attractions helpful.

Responsibilities

• Greet guests and register/check-out guests; verify reservations.
• Process payments, balance cash drawer, and reconcile daily revenue.
• Provide guest information on hotel facilities and local attractions.
• Coordinate with other departments to fulfill guest requests.

Skills

Reading & writing

Communication skills

Customer service

Leadership

Organizational skills

Attention to detail

Job description

Chicago Marriott Suites O'Hare is seeking an attentive Front Desk Associate to greet guests, handle registration and checkout, and manage cashiering with accuracy. You will reconcile daily revenue and post transactions, ensuring a seamless guest experience across all touchpoints.

Responsibilities include verifying reservations, processing payments, providing information about hotel facilities and local attractions, and collaborating with team members to meet service standards.