Night Audit

Hyatt Hotels Corporation; Galloway Township (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Hyatt Hotels Corporation is hiring a Night Auditor to oversee overnight hotel operations, ensuring accurate financial reporting and exceptional guest service during evening and early morning hours.

The role blends front desk duties with accounting tasks to reconcile daily transactions and prepare reports for management and ownership.

Qualifications

• High school diploma or equivalent; hospitality or accounting degree preferred.
• Front desk, customer service, or hotel experience preferred.
• Basic accounting knowledge and attention to detail.
• Proficiency with hotel property management systems (PMS) and Microsoft Office.
• Strong problem-solving and communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Greet and assist guests with check-in and check-out procedures
• Respond to guest inquiries, requests, and concerns in a professional and timely manner
• Handle reservations, cancellations, and room assignments
• Provide information about hotel services, amenities, and local attractions
• Ensure a safe and welcoming environment during overnight hours
• Perform nightly audit of all hotel transactions and postings
• Reconcile daily revenue, payments, and guest accounts
• Balance cash drawers, credit card transactions, and other payment methods
• Prepare and distribute daily financial and operational reports
• Verify accuracy of room rates, discounts, and packages
• Post room charges and taxes to guest accounts
• Monitor property security and conduct routine property walk-throughs
• Coordinate with housekeeping and maintenance teams as needed
• Prepare next-day reports and ensure systems are reset for the new business day
• Maintain organized records and documentation
• Handle emergency situations in accordance with hotel policies

Skills

Customer service

Attention to detail

Problem-solving

Communication

Front desk experience

Accounting knowledge

Independent work

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Hospitality or Accounting preferred

Tools

PMS

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

The Night Auditor is responsible for overseeing the hotel's overnight operations, ensuring accurate financial reporting, and providing exceptional guest service during evening and early morning hours. This role combines front desk responsibilities with accounting duties to reconcile daily transactions and prepare reports.

Pay rate for the night audit position is $19/hr.

Qualifications

Key Responsibilities

Guest Service

• Greet and assist guests with check-in and check-out procedures
• Respond to guest inquiries, requests, and concerns in a professional and timely manner
• Handle reservations, cancellations, and room assignments
• Provide information about hotel services, amenities, and local attractions
• Ensure a safe and welcoming environment during overnight hours

Financial & Audit Responsibilities

• Perform nightly audit of all hotel transactions and postings
• Reconcile daily revenue, payments, and guest accounts
• Balance cash drawers, credit card transactions, and other payment methods
• Prepare and distribute daily financial and operational reports
• Verify accuracy of room rates, discounts, and packages
• Post room charges and taxes to guest accounts

Operational Duties

• Monitor property security and conduct routine property walk-throughs
• Coordinate with housekeeping and maintenance teams as needed
• Prepare next-day reports and ensure systems are reset for the new business day
• Maintain organized records and documentation
• Handle emergency situations in accordance with hotel policies

Qualifications

• High school diploma or equivalent (Associate's or Bachelor's degree in Hospitality or Accounting preferred)
• Previous front desk, customer service, or hotel experience preferred
• Basic accounting knowledge and strong attention to detail
• Proficiency with hotel property management systems (PMS) and Microsoft Office
• Strong problem-solving and communication skills
• Ability to work independently with minimal supervision

Work Requirements

• Ability to work overnight shifts (typically 11:00 PM - 7:00 AM)
• Availability to work weekends and holidays

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