Night Alarm Center Operator — Overnight Shift & Growth

O'Reilly Auto Parts; Springfield (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a vigilant Alarm Monitoring Specialist to oversee overnight alarm signals and support distribution operations. The role involves documenting responses in the central system, notifying authorities when needed, and assisting route drivers during off-peak hours.

The ideal candidate has a high school diploma, strong communication skills, and proficiency with Word/Excel. Expect a fast-paced environment with rotating weekend shifts and a focus on accuracy and security.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Able to type at least 35 words per minute.
• Strong computer skills using Word, Excel, and email.
• Strong organizational skills, multitasking ability, and detail orientation.
• Reliable work ethic; must pass a drug screening.

Responsibilities

• Monitors all incoming alarm signals and processes them.
• Provides non-peak hour support to route drivers and Risk Management.
• Verifies alarm signals with field technicians and installers.
• Notifies authorities or key personnel as required.
• Performs code changes on alarm panels for stores as needed.
• Documents all responses in alarm monitoring software.
• Interacts with stores and distribution center staff on arming/disarming alarms.
• Maintains confidentiality of privileged information.

Skills

Communication skills

Typing speed

Multitasking

Organizational skills

Reliability

Drug screening

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Job description

O'Reilly Auto Parts is seeking a vigilant Alarm Monitoring Specialist to oversee overnight alarm signals and support distribution operations. The role involves documenting responses in the central system, notifying authorities when needed, and assisting route drivers during off-peak hours.

The ideal candidate has a high school diploma, strong communication skills, and proficiency with Word/Excel. Expect a fast-paced environment with rotating weekend shifts and a focus on accuracy and security.