Central Station Operator

O'Reilly Auto Parts; Springfield (MO); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition assistance

Zusammenfassung

O'Reilly Auto Parts is seeking a vigilant Alarm Monitoring Specialist to oversee overnight alarm signals and support distribution operations. The role involves documenting responses in the central system, notifying authorities when needed, and assisting route drivers during off-peak hours.

The ideal candidate has a high school diploma, strong communication skills, and proficiency with Word/Excel. Expect a fast-paced environment with rotating weekend shifts and a focus on accuracy and security.

Qualifikationen

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Able to type at least 35 words per minute.
• Strong computer skills using Word, Excel, and email.
• Strong organizational skills, multitasking ability, and detail orientation.
• Reliable work ethic; must pass a drug screening.

Aufgaben

• Monitors all incoming alarm signals and processes them.
• Provides non-peak hour support to route drivers and Risk Management.
• Verifies alarm signals with field technicians and installers.
• Notifies authorities or key personnel as required.
• Performs code changes on alarm panels for stores as needed.
• Documents all responses in alarm monitoring software.
• Interacts with stores and distribution center staff on arming/disarming alarms.
• Maintains confidentiality of privileged information.

Kenntnisse

Communication skills

Typing speed

Multitasking

Organizational skills

Reliability

Drug screening

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Jobbeschreibung

Schedule will vary with days off during the week, weekends mandatory, actual shift will flex from 10:00 PM to 8:00 AM

Monitors all incoming alarm signals received at the proprietary central station. Properly documents all responses for the alarm in the alarm monitoring software. Verifies validity of the alarm and notifies the proper authorities and/or key personnel based on the type of alarm signal. Provides support to overnight route drivers as needed.

Essential Job Functions

• Monitors and processes incoming alarm signals.
• Provides non-peak hour support to route drivers and Risk Management.
• Works with technicians and installers in the field to verify alarm signals.
• Notifies the proper authorities and/or key personnel based on the type of alarm signal processed.
• Performs code changes on alarm panel for each store location as needed. I have updated this.
• Properly documents all responses for the alarm in the alarm monitoring software.
• Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems.
• Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O’Reilly Automotive.
• Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.

Skills/Education/Knowledge/Experience/Abilities

Required:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Able to type at least 35 words per minute
• Strong computer skills (Microsoft Word, Excel, email)
• Strong organizational skills, ability to multitask, and detail oriented
• Must have a reliable work ethic
• Must pass a drug screening

Desired

• 2-3 years of previous office experience
• O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.