NICU Unit Clerk - Nights, Front Desk & Care Coordination

Nemours Children's Health; Wilmington (DE); On-site; USD 38,000 - 46,000; Full time

Job summary

Nemours Children's Health in Wilmington, DE is seeking a Unit Clerk to join the NICU team for full-time night shifts with weekend and holiday requirements. You will support the patient care unit and ensure smooth intra- and interdepartmental communication.

Responsibilities include front desk coverage, relaying information between physicians, nurses, and staff, and assisting with daily patient activities while keeping supplies stocked and organized.

Qualifications

• High School Diploma required
• American Heart Association BLS cert preferred
• Minimum of one year experience required
• Medical terminology training preferred
• Previous clerical experience in a health care setting preferred

Responsibilities

• Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail.
• Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
• Accurately relays information from physicians, nurses, laboratory personnel and others.
• Uses Information Systems as required for patient care.
• Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.
• Maintains accurate information on the unit board.
• Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
• Ensures that the work area is organized.
• Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.
• Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed.
• Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
• Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
• Participates in unit, departmental and hospital educational programs.
• Attends unit/departmental meetings regularly.
• Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.

Education

High School Diploma

Medical terminology training

American Heart Association BLS cert

Job description

Nemours Children's Health in Wilmington, DE is seeking a Unit Clerk to join the NICU team for full-time night shifts with weekend and holiday requirements. You will support the patient care unit and ensure smooth intra- and interdepartmental communication.

Responsibilities include front desk coverage, relaying information between physicians, nurses, and staff, and assisting with daily patient activities while keeping supplies stocked and organized.