NICU Unit Clerk - Day Shifts, Impactful Support

The Nemours Foundation; Wilmington (DE); On-site; USD 36,000 - 52,000; Full time

Job summary

The Nemours Foundation seeks a unit clerk for the NICU on a full-time day schedule with weekend and holiday requirements. The role supports nursing staff and ensures smooth communication of patient care information within and across departments.

Responsibilities include front desk coverage, delivering reports and supplies, relaying information, and using information systems to enter orders. The unit serves patients from neonates to adults, with emphasis on accuracy and organization.

Qualifications

• High School Diploma required.
• American Heart Association BLS certification preferred or required depending on role.
• Minimum of one year experience in a healthcare setting preferred.
• Medical terminology training preferred.
• Previous clerical experience in healthcare settings preferred.

Responsibilities

• Courteously covers front desk, answers phones, greets patients, and routes information.
• Delivers reports and supplies to patient areas as needed.
• Relays information from physicians, nurses, labs and others accurately.
• Uses information systems for patient care and enters orders.
• Maintains unit board and organizes work area.
• Keeps necessary equipment and supplies stocked at designated par levels.
• Participates in Quality Assessment and Improvement programs and department meetings.
• Demonstrates care for patients across ages from neonates to adults.
• Maintains open communication with the patient care team.

Skills

Front desk coordination

Communication

Customer service

Education

High School Diploma

American Heart Association BLS certification

Medical terminology training

Job description

The Nemours Foundation seeks a unit clerk for the NICU on a full-time day schedule with weekend and holiday requirements. The role supports nursing staff and ensures smooth communication of patient care information within and across departments.

Responsibilities include front desk coverage, delivering reports and supplies, relaying information, and using information systems to enter orders. The unit serves patients from neonates to adults, with emphasis on accuracy and organization.